Your SwissPass account is not yet linked to a public transport subscription.
If you have one, please link it here then log in again in the webshop to continue your purchase. If you do not have a subscription yet, you can order it online with the link:
A verification of your identity document and your face will be carried out by SwissPass using a mobile phone connected to the internet (Android or iOS with camera). At the end of the verification, you will be redirected to the webshop. Otherwise, please go to a serviced point of sale.